Some orders are not being imported from eBay

Incident Report for Zenstores

Resolved

This incident has been resolved.
Posted Sep 14, 2019 - 11:49 BST

Update

We are continuing to work with eBay to resolve this issue.
Posted Sep 13, 2019 - 13:57 BST

Investigating

We are currently investigating why eBay orders are not importing for a small percentage of businesses using Zenstores. We are working with eBay to resolve this issue and will provide regular updates here.

If you have been affected by the issue, we encourage you to contact our support team.
Posted Sep 13, 2019 - 11:48 BST
This incident affected: Channels (eBay Integration).