All Systems Operational
Zenstores App Operational
Channels Operational
eBay Integration Operational
Amazon Integration Operational
Shopify Integration Operational
Magento Integration Operational
Woocommerce Integration Operational
Etsy Integration Operational
Shipping Operational
myHermes Integration Operational
Royal Mail Integration Operational
APC Integration Operational
Yodel Integration Operational
Parcel2Go Operational
DPD integration Operational
Parcelforce integration Operational
DPD Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Completed - The scheduled maintenance has been completed.
Aug 6, 20:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 BST
Scheduled - Please be advised that from 20:00 until 20:30 (BST) we will be undertaking scheduled maintenance.

During this time, the Zenstores platform will be accessible, but you will not be able to print or view shipping labels, address labels, or customs forms. We apologise for the inconvenience that this may cause.
Aug 5, 15:39 BST
Aug 5, 2020

No incidents reported.

Aug 4, 2020
Completed - The scheduled maintenance has been completed.
Aug 4, 18:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 BST
Scheduled - Please be advised that from 6 PM until 6:30 PM (BST) we will be performing scheduled maintenance.

During this time, the Zenstores platform will be accessible, but you will not be able to print or view shipping labels, address labels, or customs forms.

We apologise for the inconvenience this may cause.
Aug 3, 15:36 BST
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 16:46 BST
Update - We are continuing to monitor for any further issues.
Jul 31, 16:22 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 16:22 BST
Investigating - We are currently investigating this issue. We apologise for any inconvenience caused.
Jul 31, 16:14 BST