Zenstores Status

All Systems Operational

Zenstores App Operational

Channels Operational

eBay Integration Operational

Amazon Integration Operational

Shopify Integration Operational

Magento 1 Integration Operational

Woocommerce Integration Operational

Etsy Integration Operational

Magento 2 integration Operational

Shipping Operational

Evri Integration Operational

Royal Mail Integration Operational

APC Integration Operational

Yodel Integration Operational

Parcel2Go Operational

DPD integration Operational

Parcelforce integration Operational

DPD Local Operational

Hermes integration Operational

FedEx Cross Border integration Operational

DX integration Operational

Amazon Merchant Fulfilled Operational

DHL Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

Live chat not available in the Zenstores app

Resolved - This incident has been resolved.
Nov 30, 18:05 GMT

Update - We are continuing to monitor for any further issues.
Nov 30, 18:04 GMT

Update - Live chat is currently unavailable on the Zenstores platform. We are working with our live chat provider to resolve this. In the meantime, if you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604
Nov 30, 13:49 GMT

Monitoring - The issue with Zenstores is now fixed, although live chat is not back online yet. If you are still having issues using Zenstores, please refresh the page.

While live chat is unavailable, if you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604
Nov 30, 10:44 GMT

Update - The issue with loading Zenstores is now resolved, but live chat is now not available due to an external issue. If you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604
Nov 30, 10:18 GMT

Update - We are continuing to investigate this issue.
Nov 30, 10:12 GMT

Update - We are seeing the issue on other browsers, so it is not specific to Google Chrome.

We apologise for the inconvenience that this is causing, and please be assured we are doing everything to get this resolved ASAP.
Nov 30, 10:11 GMT

Investigating - We are investigating an issue where Zenstores isn't loading correctly in Google Chrome. At present, this issue only appears to be happening on the Google Chrome browser, and although we are working on getting this sorted as soon as possible, in the meantime, Zenstores should be working fine on other browsers.
Nov 30, 10:01 GMT

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

Evri (Evri.com integration) is currently experiencing issues

Resolved - Evri have notified us that the issue has been resolved and the integration is now working as normal.
Nov 22, 10:50 GMT

Investigating - Some shipments may fail due to an issue with the Evri.com API. We have contacted Evri and are awaiting an update.
Nov 22, 08:09 GMT

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.