Zenstores Status

All Systems Operational

Zenstores App Operational

Channels Operational

eBay Integration Operational

Amazon Integration Operational

Shopify Integration Operational

Magento Integration Operational

Woocommerce Integration Operational

Etsy Integration Operational

Shipping Operational

myHermes Integration Operational

Royal Mail Integration Operational

APC Integration Operational

Yodel Integration Operational

Parcel2Go Operational

DPD integration Operational

Parcelforce integration Operational

DPD Local Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

Scheduled maintenance — shipment creation, label generation and printing

Completed - The scheduled maintenance has been completed.
Aug 6, 20:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 BST

Scheduled - Please be advised that from 20:00 until 20:30 (BST) we will be undertaking scheduled maintenance.

During this time, the Zenstores platform will be accessible, but you will not be able to print or view shipping labels, address labels, or customs forms. We apologise for the inconvenience that this may cause.
Aug 5, 15:39 BST

Aug 5, 2020

No incidents reported.

Aug 4, 2020

Scheduled maintenance — shipment creation, label generation and printing

Completed - The scheduled maintenance has been completed.
Aug 4, 18:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 BST

Scheduled - Please be advised that from 6 PM until 6:30 PM (BST) we will be performing scheduled maintenance.

During this time, the Zenstores platform will be accessible, but you will not be able to print or view shipping labels, address labels, or customs forms.

We apologise for the inconvenience this may cause.
Aug 3, 15:36 BST

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

The Zenstores app is very slow or inaccessible for some users

Resolved - This incident has been resolved.
Jul 31, 16:46 BST

Update - We are continuing to monitor for any further issues.
Jul 31, 16:22 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 16:22 BST

Investigating - We are currently investigating this issue. We apologise for any inconvenience caused.
Jul 31, 16:14 BST