Zenstores Status

All Systems Operational

Zenstores App Operational

Channels Operational

eBay Integration Operational

Amazon Integration Operational

Shopify Integration Operational

Magento Integration Operational

Woocommerce Integration Operational

Etsy Integration Operational

Shipping Operational

myHermes Integration Operational

Royal Mail Integration Operational

APC Integration Operational

Yodel Integration Operational

Parcel2Go Operational

DPD integration Operational

Parcelforce integration Operational

DPD Local Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 6, 2020

No incidents reported today.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

The Royal Mail integration is currently experiencing issues

Resolved - This incident has been resolved.
Apr 3, 18:22 BST

Update - We are continuing to monitor for any further issues.
Apr 3, 18:21 BST

Monitoring - A fix has been implemented and you should now be able to Create Shipments and Manifest.
Apr 3, 18:21 BST

Identified - We are working on resolving this issue. Manifesting is now available, but you cannot create shipments.
Apr 3, 18:00 BST

Investigating - We are currently investigating the issue and hope to have an update very shortly. We apologise for the inconvenience caused. Please keep visiting this page for the latest updates.
Apr 3, 17:00 BST

DPD and DPD Local shipments cannot be created or may fail when booking

Resolved - We have been notified by DPD that this issue has been resolved.
Apr 3, 12:11 BST

Identified - We have contacted DPD for an update as we are currently seeing shipments failing due to an issue. We will update this page as soon as we have more information.
Apr 3, 11:19 BST

Investigating - We are currently investigating this issue.
Apr 3, 11:18 BST

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

eBay orders are taking than longer than expected to import and dispatch

Resolved - We are currently monitoring the eBay order queue but at the current time orders are importing and updating at a normal speed.
Mar 31, 14:36 BST

Investigating - eBay is currently running slower than usual. This is resulting in eBay orders taking longer than usual to import into Zenstores and for orders that are marked as shipped in Zenstores to update on eBay.
Mar 31, 11:09 BST

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.