All Systems Operational
Zenstores App Operational
Channels Operational
eBay Integration Operational
Amazon Integration Operational
Shopify Integration Operational
Magento 1 Integration Operational
Woocommerce Integration Operational
Etsy Integration Operational
Magento 2 integration Operational
Shipping Operational
Evri Integration Operational
Royal Mail Integration Operational
APC Integration Operational
Yodel Integration Operational
Parcel2Go Operational
DPD integration Operational
Parcelforce integration Operational
DPD Local Operational
Hermes integration Operational
FedEx Cross Border integration Operational
DX integration Operational
Amazon Merchant Fulfilled Operational
DHL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - This incident has been resolved.
Nov 30, 18:05 GMT
Update - We are continuing to monitor for any further issues.
Nov 30, 18:04 GMT
Update - Live chat is currently unavailable on the Zenstores platform. We are working with our live chat provider to resolve this. In the meantime, if you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604

Nov 30, 13:49 GMT
Monitoring - The issue with Zenstores is now fixed, although live chat is not back online yet. If you are still having issues using Zenstores, please refresh the page.

While live chat is unavailable, if you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604

Nov 30, 10:44 GMT
Update - The issue with loading Zenstores is now resolved, but live chat is now not available due to an external issue. If you need to get in touch with us, you can contact us on:

Email: support@zenstores.com
Call us: 0117 205 0604

Nov 30, 10:18 GMT
Update - We are continuing to investigate this issue.
Nov 30, 10:12 GMT
Update - We are seeing the issue on other browsers, so it is not specific to Google Chrome.

We apologise for the inconvenience that this is causing, and please be assured we are doing everything to get this resolved ASAP.

Nov 30, 10:11 GMT
Investigating - We are investigating an issue where Zenstores isn't loading correctly in Google Chrome. At present, this issue only appears to be happening on the Google Chrome browser, and although we are working on getting this sorted as soon as possible, in the meantime, Zenstores should be working fine on other browsers.
Nov 30, 10:01 GMT
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Resolved - Evri have notified us that the issue has been resolved and the integration is now working as normal.
Nov 22, 10:50 GMT
Investigating - Some shipments may fail due to an issue with the Evri.com API. We have contacted Evri and are awaiting an update.
Nov 22, 08:09 GMT
Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.