All Systems Operational
Zenstores App Operational
Channels Operational
eBay Integration Operational
Amazon Integration Operational
Shopify Integration Operational
Magento Integration Operational
Woocommerce Integration Operational
Etsy Integration Operational
Shipping Operational
myHermes Integration Operational
Royal Mail Integration Operational
APC Integration Operational
Yodel Integration Operational
Parcel2Go Operational
DPD integration Operational
Parcelforce integration Operational
DPD Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020
APC Shipments may fail when booking
Resolved - This incident has been resolved.
May 27, 18:12 BST
Monitoring - APC shipments can currently be booked from Zenstores, however, we are still monitoring this issue.
May 27, 17:45 BST
Update - We have received reports from customers that APC shipments created in Zenstores are now being booked in APC accounts. However, on our side, we are still seeing the same error and no shipping label.

Therefore, if you are trying or have tried to create APC shipments in Zenstores, we recommend checking your APC account before you trying to create shipments again to ensure there are no duplicates.

We are awaiting an update from APC on this issue.
May 27, 14:39 BST
Update - We are still aware of this issue and await a resolution from APC
May 27, 14:00 BST
Update - We are awaiting an update from APC on this issue.
May 27, 12:59 BST
Update - We are awaiting an update from APC.
May 27, 12:00 BST
Identified - We have contacted APC Overnight for a new update as we are seeing shipments failing to book from Zenstores again today.

We will update this page as soon as we have more information.
May 27, 11:59 BST
May 26, 2020
APC shipments may fail when booking
Resolved - We have been monitoring APC shipments and the issue now looks to be resolved.
May 26, 17:30 BST
Monitoring - We have been notified by APC that they have resolved the issue. We are now monitoring new APC shipments created through the Zenstores platform.
May 26, 17:08 BST
Update - We have received reports from customers that APC shipments created in Zenstores are now being booked in APC accounts. However, on our side, we are still seeing the same error and no shipping label.

Therefore, if you are trying or have tried to create APC shipments in Zenstores, we recommend checking your APC account before you trying to create shipments again to ensure there are no duplicates.

We are awaiting an update from APC on this issue.
May 26, 15:23 BST
Update - We are still seeing errors from the APC API.
May 26, 14:54 BST
Identified - We have contacted APC Overnight for an update as we are currently seeing shipments failing due to a potential issue with the APC API.

We will update this page as soon as we have more information.
May 26, 11:57 BST
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

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