Parcelforce labels are failing to generate

Incident Report for Zenstores

Resolved

This incident has been resolved.
Posted Oct 31, 2019 - 16:40 GMT

Investigating

The Parcelforce API is currently taking longer than usual to process booking requests and in some instances requests are timing out. This means that shipments won't be created or labels generated. We have contacted Parcelforce about the issue.
Posted Oct 31, 2019 - 15:44 GMT
This incident affected: Shipping (Parcelforce integration).