DHL pick up request issue

Incident Report for Zenstores

Resolved

This incident has been resolved.

Posted Aug 26, 2025 - 10:18 BST

A fix has been implemented and we are monitoring the results.

Posted Aug 26, 2025 - 10:11 BST

Accounts that require pickup requests are failing to book. We have reached out to DHL, and they are working on the issue

Posted Aug 26, 2025 - 09:49 BST

This incident affected: Zenstores App and Shipping (DHL).